Shipping policy

We usually deliver within 2-4 business days.

Helsemin Webshop is responsible for the goods until you have received them. We only deliver in Denmark, but not Greenland and the Faroe Islands.

*During larger online campaigns, longer delivery times may occur.

Delivery with PostNord	Delivery with DAO365
Pick-up location: DKK 35 or Free for purchases over DKK 499. Home delivery: DKK 59 or Free for purchases over DKK 499.	Pick-up location: DKK 35 or Free for purchases over DKK 499. Home delivery: DKK 59 or Free for purchases over DKK 499.

NOTE: Please note that if DAO365 Home Delivery is selected, the package will be delivered at night and in the early morning hours, which also means that the package will be placed at your door. 

If you have received a delivery confirmation but not received the package, please contact DAO's customer service and provide your order number / tracking number.

If the package you have ordered weighs more than 2 kilos, we will change the delivery company so that it is sent by postnord instead.

 

Customer service:

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All inquiries about support should be directed to: Customer service@helsemin.dk or via chat on the website.

If it is urgent, you can call us from kl. 9.00 - 15.00 (all weekdays) on tel: 80 60 18 00

 

Payment

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Pay with: MobilePay, Dankort, Visa, Visa Electron, MasterCard, Maestro, American Express & Diners Club.